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BlackBerry: Three-Way Case Study – The use of ISO/IEC 5230:2020 by a company providing mission-critical services to enterprise clients around the world

BlackBerry, OSS Consultants and OpenChain

The OpenChain Project maintains two ISO/IEC standards designed to help optimize business process management around open-source software. One of the standards, ISO/IEC 5230:2020, focuses on how to establish and run a quality open-source license compliance program. Another of the standards, ISO/IEC 18974:2023, focuses on how to establish and run a quality open-source security assurance program. Taken together, these standards provide a reliable, efficient and effective way to manage the open-source supply chain.

This case study will highlight the use of ISO/IEC 5230:2020 by a company providing mission-critical services to enterprise clients around the world.

The Direction Taken

For BlackBerry’s particular use-case, OSS Consultants recommended a centralized solution that enabled a single process to serve the business. This allowed BlackBerry to utilize our expertise to further develop in-house OSPO capabilities, reduce their tooling spend, and provide better holistic coverage based on a single strategy that included a single set of standards and principles.

Key Lesson Learned

The ISO/IEC 5230 recertification process provided an excellent opportunity to assess lessons learned and consider these not only from the company perspective, but also with respect to larger supply chain optimization.

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